One of the most frustrating things to deal with is banks customer service or collections departments. If you are attempting to modify your loan or need to short sale – you will undoubtedly need to communicate with the banks customer service reps. We’ve all heard the horror stories, each time you call your bank, you talk to a different person and they tell you something different.
If you know what you’re dealing with, you know what to expect. I’d like to take this opportunity to share with you an amazing way to keep control over your privacy and beat the banks at their own game.
You should always call the bank and update your personal information over the phone before you begin the short sale process. Tell them you no longer have a land line and you need to update your contact phone number. Now I’m going to teach you how to set up your own Google Voice phone line for free. Google Voice is one of hundreds of free services available to you through Google. Once set up, you can use this phone number to provide to all your financial obligations like mortgage, auto loans, credit card and utility companies. When this Google phone number is called you can set preferences in Google to forward to your cell, or go to voicemail and take a message. Google will transcribe the message and send you a gmail as well as a text message if you choose. It puts the power back in your hands. There are dozens of other features like free web calling and texting from your PC that would take too much time to outline here.
With a Google Voice phone number, you have the power to BLOCK callers if you don’t want to hear from them. When it comes to short selling your home, this is huge. You can avoid all those pesky collections calls while you’re in the process of selling your home. No more rude and intimidating calls from collections departments.
Step 1: You will need a Gmail account. Most people already use Gmail – if you don’t you should switch from Yahoo or MSN.
Step 2: Once your Gmail account is set up, you need to login. In the top right corner click on Settings.
Step 3: When setting page loads, click on Accounts & Import tab in the top tab area.
Step 4: Scroll to bottom and click Google Account Settings.
Step 5: This will open a new page with all your Google settings and available products. Scroll down and click on Voice link. If you you do not see a Voice link, click the small “more” link to show all the options from Google.
Step 6: Voice will open or you will need to scroll down on this icon page to find the Voice icon on bottom right to click it.
Step 7: Follow the Google Voice instructions to set up your Google Voice phone number – this could be the last phone number you ever have or will ever need. Choose your Google voice number and then it will ask you to enter a land line or cell to receive a call verifying your set up is complete.
Now your saving money and have complete control over your privacy.
There are video tutorials that can walk you through the features. GOOD LUCK!